Terms Of Service

 

Shipment processing time

Orders from www.cielmi.com, can be shipped to your addresses in USA within 2-3 business days.

Shipments to the UK, France, Germany, Italy, Spain, Netherlands, Poland, Belgium and Sweden can be made from our European store www.cielmi.com.com

 All orders are processed within 2-3 business days.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone :
Email: contact@cielmi.com
Phone: +1(980)4499 559.

 

Shipping rates & delivery estimates

 

Standard shipping is free. Parcels are usually delivered 4-5 business days after shipping. We use DHL, ARAMEX, FEDEX, TNT.

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). This e-mail come from our delivery services.

If you did not receive your tracking information, please contact us at

contact@cielmi.com

 

Customs, Duties and Taxes

www.cielmi.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).